• Manage change orders and deviations of drawings, bills of material, procedures, processes and instructions.
• Maintain revision control and version control of software/ firmware.
• Set up the approval/ authorization necessary to keep your products, services and process changes up to date with accurate change control records.

Read more: Change Order

• Contain and solve problems in your process with corrective actions.
• Perform risk assessments and use root cause analysis tools to determine actions needed to mitigate risk.
• Includes process flows for preventive action and process improvements.

Read more: Corrective Action

• Manage positive and negative feedback from customers.
• Record customer complaints, immediate corrections, and resolutions.
• Trigger long-term corrective action when needed.
• Look for adverse trends with useful reporting tools.

Read more: Customer Feedback

Maintain all of your equipment with ease in one database. With sorting and filtering options, and notifications when maintenance is due, you can easily stay on top of all of your calibration and periodic/unscheduled maintenance requirements.

Read more: Equipment Maintenance

Managing your approved external provider/supplier list is easy when all the data is in one database.

• Determine requirements for approval, scope of approval, and continued approval.
• Create supplier categories with unique and efficient approval requirements.
• Manage renewals so your purchasing team always has the right supplier base to choose from when issuing purchase orders.

Read more: Suppliers

• Record incoming inspection requirements and results.
• Track nonconformities through disposition, actions, and re-inspections.
• Show testing requirements and results.
• Record validation results for new or changed products and processes.
• Document defects and opportunities for improvement, and record resolutions.
• Run reports to look for trends. 

Read more: Inspection, Test and Nonconforming Outputs

• Schedule internal audits, prepare audit plans and record audit results.
• Previous records can act as templates for future audits as needed.
• Show auditing requirements to a specific national or international standard to ensure a complete audit cycle.
• Prepare external provider and supplier audits to ensure compliance to your procedures.  

Read more: Internal Audits

• Create agendas, take notes, and send out open actions resulting from management review meetings and other periodic meetings where maintaining meeting records is your priority.
• Organize weekly and monthly meetings to make the most of your time.
• Actions resulting from multiple meetings can be managed to ensure all actions get proper visibility and can be resolved within specified time constraints.

Read more: Meeting Manager

• Determine risk with risk assessment tools such as FMEA.
• Get to the root cause of problems with Fishbone and other tools.
• Record opportunities and defects that impact the conformity of products and services.

Read more: Risk, Root Cause and Opportunities

• Track your employee training requirements similar to a learning management system.
• Schedule training lessons and entire courses for new and existing employees.
• Coordinate training by unique user  groups. Training shows as complete when the lesson or course is completed and can include a short quiz or exam.
• Bring up training records quickly to show compliance and competency.

Read more: Training

• Create and manage work instructions and work reminders in one database.
• Employees use a configurable search mode or favorites functions so they can easily view the work reminders they need to accomplish their tasks.

Read more: Quality Work Reminders